Returns/Exchanges

RETURNS

All sales are final, we do not accept any returns. If you would like to exchange product for a different size we accept unwashed, unworn item(s) in their original packaging within 15 days of order delivery date. Once received the item will be inspected and will ship out adjusted size All international purchases are final. 

Clothing must be free of make up, perfume, deodorant, animal hair, and any other marks or stains. All tags attached.

To exchange an item, follow the steps below for EXCHANGES.

It's impossible to guarantee we'll have the size you're looking for in stock. You can exchange your unwashed, unworn item(s) within 15 days of customer receipt by following the below steps:

  1. Send back the original item with a note of why you're returning it & original order #. Ship to: Mom Strong | 3596 Olderidge Dr. NE | Grand Rapids, MI 49525
  2. Once your exchange has been received and inspected, a new item will be sent directly to you

CANCEL AN ORDER

If you need to cancel an order, please contact Kelsey as soon as possible Kelsey@livemomstrong.com/ Due to our quick turn around, we’re not always able to cancel your order before it ships. Refunds may take up to 10 days to post to your account.

OTHER QUESTIONS OR CUSTOM ORDERS

Feel free to get in touch with Kelsey at kelsey@livemomstrong.com with any other questions. We’re happy to help!

 

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